- Remote service
- Without preventive departures
- Time of reaction to inquiry till 4 o'clock
If it is impossible to solve the problem remotely in a short time the specialist immediately goes to the place. Also 4 times a month the specialist visits the customer for preventive measures and works on software installation, upgrade of computers, other requests of clients without additional payment.
- Remote service
- 2 preventive trips per month for 4 hours
- Time of reaction to inquiry till 2 o'clock
If it is impossible to solve the problem remotely in a short time the specialist immediately goes to the place. Also 2 times a month the specialist goes to the office for preventive measures. During regular visits, the specialist also performs minor work on customer requests.
- Remote service
- 4 preventive departures per month for 6 hours
- Response time up to 1 hour
- Time to solve problems is not limited, work until the result is achieved without raising the service fee
If it is impossible to solve the problem remotely in a short time the specialist immediately goes to the place. Also 4 times a month the specialist visits the customer for preventive measures and works on software installation, upgrade of computers, other requests of clients without additional payment.
- Remote service
- No service contract
- Warranty period during which the identified defects are corrected free of charge
The specialist connects to the problem computer via a remote connection if he or she is connected to the Internet. If there is no connection to the computer network or the computer is broken, the specialist goes on site. At the exit the specialist is engaged in solving the identified problem.